e-Trade Pro FAQs

• Q. What does the £99 +VAT per month fee include?
  A. An instantly available, ready-to-use online shop and business administration tool for you to populate with your products. Also included is website hosting and automatic software upgrades. There is no cancellation fee.
• Q. Why should I choose e-Trade Pro?
  A. e-Trade Pro ecommerce software is a sophisticated product developed by G-Forces Web Management Ltd over a number of years with all the features you would expect from any major online shop. Established in 1999, G-Forces is an international premier ecommerce software provider.
• Q. I already have an online shop, why should I change?
  A. The chances are your online shop is a few years old. The technology has moved on, your site probably hasn't. With e-Trade Pro you don't have to commit to new investment for a new site, try it for free, see if you like the features. You only pay as you use e-Trade Pro. Software upgrades, included within the £99 +VAT monthly charge, ensure that e-Trade Pro keeps apace with the latest ecommerce developments.
• Q. I'm not technical, is it easy to use?
  A. Anyone can use e-Trade Pro's intuitive administration tools. You don't need to know HTML or any other languages. There is a full suite of online help tools if you need any assistance or you can always call us for full telephone support.
• Q. What are the options for Payment Service Providers?
  A. e-Trade Pro can be integrated with any of the following payment service providers: Metacharge, SECPay, Google Checkout, Protx, Barclays ePDQ CPI, PayPal and also a Credit Payment Facility (click here for more information on Taking Payments Online).
• Q. Does e-Trade Pro suffer any downtime and is it secure?
  A. All e-Trade Pro shops are hosted by Amazon.com (EC2) web services with 99.9% up-time and excellent reliability. Payment processing is 100% secure and safe.
• Q. Is e-Trade Pro search engine optimised?
  A. In order to promote traffic, your online shop needs to be visible to the search engines such as Google and Yahoo. Inbuilt within e-Trade Pro ecommerce software are a number of tools to ensure that your online shop is automatically search engine optimised. You can also purchase additional search engine optimisation services from our specialist team or online at our e-Trade Pro Services Shop.
• Q. Can you help me set-up and market my online shop?
  A. We have a range of service packages to purchase from shop set-up to online marketing and search engine optimisation. For more information on some specific service packages go to: http://www.netdirectoretradepro.co.uk/services.
• Q. Why should I use e-Trade Pro rather than eBay?
  A. Having your own, fully branded shop will reassure your customers that you are a professional and reliable online business. Providing an enhanced shopping experience, with easy to use shop navigation tools, chat forums, magazine style content, online help etc will define you as a serious online e-retailer. You can do all this with e-Trade Pro. Furthermore, integration with eBay is included with the ecommerce software anyway!
• Q. Will my shop look unique?
  A. You can use your own company logos, banners and branding as well as customising shop colours, styles and navigation options and product display. You can also add your own unique content such as articles, videos, buying guides to differentiate your site from your competitors. e-Trade Pro has been developed taking into account online shopping preferences (best-of-breed) and hence its templated design is proven to work.